Archive for the ‘programming’ Category

I work for tech support

Thursday, March 6th, 2008

http://sillypoorgospel.blogspot.com/2008/03/geek-squad-jesus.html

Peggy Parsons, who has a paid position with universal tech support, writes skillfully about the ultimate programmer, the big software re-write, and the human interface. As a tech support volunteer – and as one who likes to customize the system settings, download new software, get all the latest upgrades, and sometimes even do beta testing – I’m particularly grateful for the 24/7 help-desk.

While I’m often more excited about the new releases than I’ve ever been about the millenia-old re-write, I recognize that it’s all being done by the same dev-team. In fact, I think that a lot of the new releases I get so excited about may really just be custom design adjustments to get my interface working. One thing I love about the dev-team: there is no abandon-ware, and they’re always taking bug reports. It’s nice to know that the lead hacker takes a personal interest in making the software work for each and every one of us.

Simple webs of trust: a distributed approach to “safe” browsing

Saturday, January 5th, 2008

I was poking around this morning on a school district website, when I noticed a couple of links (on the “parents” page) to resources around online safety for kids. On a related page, there were a bunch of links to resources for the kids, and immediately this idea came to me.

What if a person could tell their browser, “yeah, I trust this website to give my kid links to pages he or she can safely visit”? What if you could also tell your browser, “I trust this page to tell me about other pages my kid can trust, too”? This quickly develops into a web-of-trust model, in which individual pages don’t vouch for themselves, but for each other. (more…)

Software wish/design

Monday, August 6th, 2007

I’ve been using iTunes again, and wishing for software that will fix my music library. (more…)